"Thank you so much for the shipping offer. I think that you went to great lengths to satisfy a customer, and that is what business should be all about. I am now looking for a similarly-styled lamp for my guest bedroom. I will send you a picture. I will be browsing again. Thanks again."
- K. McCullough
ALL ORDERS OVER $500.00 WILL SHIP ground, FREE OF CHARGE to the contiguous 48 United States via UPS. Items that are oversized or require shipment by common carrier (truck freight) will be subject to an additional surcharge. We will contact you upon receipt of your order to discuss shipping charges and obtain your approval. A placeholder handling fee of $40.00 will be entered for orders to AK, HI and PR and we will contact you with the actual shipping charge before we process the order. Please email us at email@example.com or call 952-303-5936 to determine international/AK/HI shipping charges. When shipping surcharges apply, we will always obtain your approval prior to shipping. Prices do not include shipping and handling or sales tax (applicable within Minnesota).
ORDERS TO CANADA WILL RECIEVE FREE ground SHIPPING ON SALES OVER $750.00. Please note that Canadian orders generally ship via UPS, if you would like your order to ship via US Postal Service please note this in the comment section. As long as the item(s) ordered meet the post office's size requirements we will ship the item via postal service. Canadian shipments may be subject to Brokerage, Duty and Taxes which will be charged by the shipper at the time of delivery. As we are not a customs agent we cannot quote these costs.
Shipping to P.O. Boxes requires shipping via US Mail. For questions email admin at tiffanyhomedecor.com.
Express shipping is available on most items. If you wish to have an item shipped via expedited shipping please contact us directly for a quote.
Items shipped by truck freight will need to have an authorized person over 18 years of age to receive/sign for the shipment. We will provide the PRO number and Freight line upon request. It is important that you count and inspect all of the items that you received on the truck and that all items are accounted for when signing for the package in the event that a package was damaged or misplaced in transit. Do not sign for the shipment until you know that it is complete and delivered in good condition. If there is a shortage or the shipment is partially damaged, please inform the driver that you were shorted an item or items were damaged or you will not be able to make a freight claim with the trucking company. If you receive a short shipment or damaged shipment, please contact us immediately.
Shipments refused for reasons other than damage to the item/package will be charged a re-stocking fee in addition to freight charges. Your products are insured against freight damage. Should freight damage be determined, please sign the Bill of Lading indicating the damage and we will either arrange to have the merchandise repaired to factory new conditions or replaced at no cost to you and as expeditiously as possible. FedEx and UPS only covers up to $100 per box. Additional insurance can be purchased upon request.
With World Goods to You, Inc.'s 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging and condition that you received the item.
If you are not 100% satisfied with your purchase for whatever reason, just go through our easy self-service return process (via My Account - Completed Orders) to process your return. We are not responsible for items damaged in return shipping. Customers who return will be given a choice of replacement of same item ordered or store credit in the value of the returned item or full refund.
Return details with tiffanyhomedecor.com:
Once your return is received and inspected by our warehouse (usually within 72 hours of receipt), you will be notified of store credit, notification of replacement shipping or your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
All conditions must be met in the return process.